Privacy Policy
Kangaroo Book Publisher
Last Updated: February 2026
Introduction
At Kangaroo Book Publisher, we take the privacy of our clients seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage our book publishing services or visit our website.
We operate across Australia and New Zealand and are committed to handling your data in accordance with the Australian Privacy Principles under the Privacy Act 1988 and New Zealand’s Privacy Act 2020.
Information We Collect
We may collect the following types of personal information when you interact with us:
- Full name, email address, phone number, and postal address provided during account creation or service enquiries.
- Manuscript content, author biographies, and any supporting materials submitted as part of a publishing project.
- Payment and billing details, including credit card information and bank account numbers, processed through secure third-party payment gateways.
- Website usage data such as browser type, IP address, pages visited, and time spent on our site, collected through cookies and similar tracking technologies.
- Communication records, including emails, phone call notes, and messages exchanged through our website contact forms.
How We Use Your Information
The personal information we collect is used for the following purposes:
- To deliver the book publishing services you have requested, including editing, design, formatting, and distribution.
- To process payments, issue invoices, and manage financial transactions.
- To communicate with you regarding your project status, updates, and any necessary administrative notifications.
- To improve our website and services by analysing user behaviour and feedback.
- To comply with legal and regulatory obligations in Australia and New Zealand.
Data Security and Storage
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes using encrypted storage and secure communication channels.
Your data is stored for as long as necessary to provide our services or as required by law. Once no longer needed, we securely delete or anonymise your information.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, printing partners).
- When required by law to comply with legal processes or government requests.
- To protect our rights, property, or safety, or that of our clients or others.
Cookies
Our website uses cookies to enhance your experience and gather anonymous usage statistics. Cookies help us remember your preferences, understand how visitors navigate our site, and improve our content and functionality over time.
You may choose to disable cookies through your browser settings at any time. Please note that doing so may affect the functionality of certain features on our website.
Your Rights
As a client of Kangaroo Book Publisher, you have the right to:
- Request access to the personal information we hold about you at any time.
- Ask us to correct any inaccurate or outdated information in our records.
- Request the deletion of your personal data, subject to any legal obligations that may require us to retain certain records.
- Withdraw your consent to receiving marketing communications from us by using the unsubscribe option in our emails or by contacting us directly.
Changes to This Policy
Kangaroo Book Publisher reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any significant changes will be communicated through our website or via email to affected clients. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch with us at info@KangarooBookPublisher.com.au.
Our team is available during standard business hours, Monday through Friday.